This is what it is suppose to look like
First and foremost this is MY experience with this company. I am really unhappy with how this company handles customer service. I did file a complaint with BBB. This company is NOT located in NJ like the website states. They are in B.C.( They have now suddenly moved back to NJ)
They no longer sell Diamond Paintings. They only sell ART supplies.
I can NOT in good faith recommend this company. I would not buy from them at all.
They are listed on TrustPilot as well and many have had issues with the company.
I just received notice(7-30-2020) from BBB that the company responded to their request on my behalf. I have to say that Prestigify lied about a couple of things.
MESSAGE FROM BUSINESS:
We did not receive any email from the customer as shown on our attachment. We reply within 24 hours to all of ours customer so it is impossible that we missed her email.
Yes that is my other email I use for subscriptions to blogs and for orders I make online :)
I sent an email stating that my package has been in CHINA since JULY 4TH!! That I wanted a refund and I am done dealing with this.
IT(the package) just now on July 29th showed up in tracking as being in the US.
#2 They said this- Customer placed the order June 25, 2020 and as stated on our website shipping to USA could take up to 21 days.
Nope not one thing on the website stating 21 days-
HOW LONG DOES SHIPPING TAKE?
Happy Stitching and May you have smokin' needles...xxx